Ziyan enterprise and business applications services can assist in transforming your organization's day-to-day operations, from the back office to the boardroom. With more than 20 years of experience in solutions ranging from Dynamics NAV to Dynamics 365, we can provide guidance on deploying, optimizing, and integrating enterprise resource planning (ERP) technologies that align with your organization's goals.
At Ziyan, we understand that simply implementing a new technology tool is not enough to achieve success. It is crucial to focus on the people who will be using the tool, with 80% of the effort focused on them and only 20% on the technology. To help you get the most value out of your investment in Microsoft 365 (formerly Office 365), we take a structured approach to user adoption. Our approach is derived from a combination of technology, business strategy, and user goals, and is designed to ensure that your users are fully engaged and invested in the new tool.
Our team of consultants will assess your current applications, processes, workflows, and data requirements. Based on this evaluation, we can either improve your existing systems or implement new line-of-business systems that will better meet your needs.
We prioritize seamless and secure integration of the applications you rely on with your ERP, CRM, and business intelligence (BI) solutions. Our team will advise on how tools such as Dynamics and Microsoft Teams can work alongside and within your solutions to optimize performance and productivity.
A comprehensive Microsoft 365 change management strategy is crucial for successful adoption of new technology. At Ziyans, our team of adoption and change specialists will work with you to define and deliver a strategy that takes into account . Read More
As an experienced Microsoft partner, Ziyan has access to the latest insights and foresight from Microsoft, which enables us to provide advice that is informed by the latest technologies and aligned with Microsoft’s roadmap. We are committed to staying up-to-date with the latest developments, so we can help our clients take advantage of the latest opportunities and stay ahead of the curve.
The ADKAR model is a goal-oriented approach to change management. It is an acronym for Awareness, Desire, Knowledge, Ability, and Reinforcement, and is designed to help organisations manage change in a structured and effective way.
That’s great to hear! Having a team of adoption and change specialists can be incredibly beneficial in ensuring that new technology is effectively implemented and adopted within an organization. By working with your team, they can help identify potential barriers to adoption and develop strategies to overcome them, as well as provide training and support to ensure that users are fully equipped to use the new technology in their day-to-day work.
As part of our managed services, we offer comprehensive support for your enterprise applications, including Microsoft Dynamics NAV and Dynamics GP. Our first- and second-line support services are designed to ensure that your help desk is fully supported, and we work closely with you to develop agreed procedures and service levels that meet your needs.
That’s absolutely right! User adoption and training are key factors for the successful implementation and utilization of modern social and collaboration tools. It’s essential to provide your users with a clear understanding of the benefits of these tools and how they fit into their daily work routines. Additionally, providing training sessions and resources can help users become more comfortable and confident using these tools, which can lead to increased adoption and usage.
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